Privacy Policy

Pious Wardrobe is a modest fashion business based in Koforidua, Ghana. This policy explains how we handle personal data when you browse our website, place an order, or contact us on WhatsApp, Instagram or email.

We handle personal data in line with the Ghana Data Protection Act, 2012 (Act 843).

Order details: your name, phone number, email address, delivery address and the items you order.

Messages: details you share when you contact us on WhatsApp, Instagram or email, including any notes or size information.

Payment: card and mobile money payments are processed by Paystack. We do not see or store your full card number or mobile money PIN. We receive a payment reference and status.

Technical data: basic information such as browser type and pages visited, and a cookie that keeps your cart between visits.

To process and deliver your orders, confirm payments, and provide customer support.

To send order updates, such as payment confirmation and dispatch notices.

To keep our store secure, prevent fraud, and meet legal and accounting obligations.

We only send marketing messages if you have asked to receive them, and you can opt out at any time.

We do not sell your personal data. We share only what is needed with service providers who help us run the business: Paystack (payments), delivery partners or riders (name, phone number and address), and our hosting and communication tools.

We may disclose information if required by law or to protect our rights.

We use reasonable technical and organisational measures to protect your data. No online service is completely secure, so please keep your order tracking links private.

We keep order records for as long as needed for fulfilment, returns, accounting and legal requirements.

You may ask to see, correct or delete the personal data we hold about you, or object to certain uses, subject to legal record-keeping requirements.

To make a request, contact us using the details on our Contact page.

We may update this policy from time to time. The latest version will always be on this page.