Help centre
Shipping & delivery
Draft — last updated October 2026
Where we deliver
We deliver across Ghana from Koforidua. Available delivery options and fees are shown at checkout and depend on your location.
Pickup in Koforidua may be available — see the delivery options at checkout or ask us on WhatsApp.
- Pickup
Koforidua pickup
Free pickup at our Koforidua location.
- Fee
- Free
- Estimated time
- 0–1 day
- Delivery
Eastern Region delivery
Delivery within Eastern Region.
- Fee
- GH₵25.00
- Estimated time
- 1–3 days
- Delivery
Greater Accra delivery
Delivery across Greater Accra.
- Fee
- GH₵35.00
- Estimated time
- 2–4 days
- Delivery
Nationwide delivery
Delivery to other regions in Ghana.
- Fee
- GH₵50.00
- Estimated time
- 3–7 days
From order to doorstep
Ready to ship
Processing time
Ready-to-ship orders are usually prepared and dispatched within 1–3 working days after payment is confirmed.
Pre-order
Pre-order lead times
Pre-order items ship after production. Estimated lead times are shown on the product page and in your cart; we will update you on WhatsApp if anything changes.
- Typical lead time: about 21 days. Each piece shows its own estimate.
- Pre-order items ship after production. Lead times are estimates.
On the way
Delivery time and fees
Delivery times depend on your location and the courier or rider used. We will share an estimate when your order is dispatched.
The delivery fee is added at checkout based on the option you select. Fees may be confirmed with you on WhatsApp for remote locations.
Arrival
Receiving your order
Please make sure someone is available to receive your order and that your phone is reachable. Our rider or courier may call you on arrival.
Inspect your parcel on delivery and tell us within 48 hours if anything is damaged or incorrect.
Follow your order
Tracking
After payment you will receive a secure tracking link. You can also track an order from the Track an order page.
Questions about delivery?
Ask us about delivery to your area, pickup in Koforidua or a pre-order timeline.